Privacy Policy

Last updated 22 June 2026

AutoSocials Pty Ltd (ACN 697 536 780), trading as AutoSocials, is a creative digital marketing studio based on the Gold Coast, Queensland. This policy explains how we collect, use, hold and disclose personal information through autosocials.com.au and in the course of providing our services. We handle personal information in line with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth). By using our website or engaging our services, you agree to your personal information being handled as described here.

The personal information we collect

We collect personal information you give us directly, including:

• Your name, email address and phone number.
• Your business name and details about your business, goals and marketing.
• The content of enquiries, booking requests and other messages you send us.
• Information needed to deliver and bill for our services, such as account and billing details.

When you visit the website we also collect information automatically through cookies and similar technologies, including your IP address, device and browser type, the pages you view, and how you arrived at and moved through the site.

Information we handle for clients

When we manage marketing, social media or advertising for a client, we may handle personal information relating to that client's own customers or audience. We handle that information only to provide the agreed services, on the client's instructions, and not for our own purposes.

Why we collect, hold and use it

• To respond to your enquiries and provide the services you request.
• To prepare proposals and quotes, and to deliver, manage and bill for our work.
• To operate, maintain and improve our website and service.
• To send you updates and marketing where you have consented, which you can opt out of at any time.

Cookies and analytics

We use Google Analytics, Google Ads and Microsoft Clarity to understand how visitors use the site and to measure and improve our marketing. These tools may set cookies and collect usage data such as pages viewed, session activity and approximate location. You can control or clear cookies through your browser settings, and you can opt out of Google Analytics using the browser add on Google provides. Blocking cookies may affect how parts of the site work.

Direct marketing

We only send marketing messages where you have consented or where it is otherwise permitted by law. Every marketing email identifies us and includes a simple way to unsubscribe. If you no longer wish to hear from us, use the unsubscribe link or email us and we will action it promptly.

When we disclose your information

We do not sell your personal information. We disclose it only to trusted providers who help us run the business and deliver our service, such as our analytics, advertising, email, scheduling and hosting providers, and only as needed for those purposes. We may also disclose information where required or authorised by law.

Overseas disclosure

Some of our providers, including Google, Microsoft and Cloudflare and our email and scheduling tools, store and process data on servers outside Australia, including in the United States. Where we disclose personal information overseas, we take reasonable steps to ensure it is handled consistently with the Australian Privacy Principles.

Data security and retention

We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access, modification or disclosure. We keep personal information only for as long as we need it for the purposes described here, or as the law requires, and then take reasonable steps to destroy or de identify it.

Accessing and correcting your information

You can ask us to access the personal information we hold about you, or to correct it if it is inaccurate, out of date or incomplete. Contact us using the details below and we will respond within a reasonable time. There is normally no charge to make a request.

Automated decisions

We use technology, including AI assisted tools, to help us produce content and run our service efficiently. We do not use your personal information to make automated decisions that have a legal or similarly significant effect on you.

Complaints

If you believe we have breached the Australian Privacy Principles, contact us first at hello@autosocialsai.com and we will investigate and respond. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.

Third party links

Our site may link to other websites. We are not responsible for the privacy practices of those sites and encourage you to read their policies.

Changes to this policy

We may update this policy from time to time. The current version will always be on this page with the date it was last updated.

Contact us

AutoSocials Pty Ltd, Gold Coast, Queensland, Australia. Email hello@autosocialsai.com.