Terms and Conditions

Last updated: April 14, 2026

These terms and conditions ("Terms") govern your use of the AutoSocials service ("Service") operated by AutoSocials, a product of XSIV AI ("we", "us", "our"). By using our Service, you agree to be bound by these Terms.

1. The Service

AutoSocials is an AI powered social media content creation and publishing service. We create, design, and publish social media content on your behalf across platforms including Facebook, Instagram, Threads, LinkedIn, and WordPress.

You grant us permission to publish content on your connected social media accounts and to access the information you provide during onboarding to create content that reflects your brand.

2. Free Trial

New customers may receive a 14 day free trial of the Growth plan. During the trial, real content will be created and published to your connected platforms. No credit card is required to start the trial.

At the end of the trial period, you will be prompted to select a plan and provide payment details. If you do not convert to a paid plan, content publishing will stop. Your brand profile and portal access will be preserved for 90 days.

3. Subscriptions and Payment

The Service is offered as a monthly subscription. Prices are listed on our pricing page and are quoted in Australian Dollars excluding GST.

Subscriptions are billed monthly in advance via Stripe. Payment may be made by credit card or direct debit. There are no setup fees and no long term contracts.

4. Cancellation

You may cancel your subscription at any time. There are no cancellation fees and no lock in period. Cancellation takes effect at the end of your current billing period. Content publishing will stop at that time.

You may upgrade or downgrade your plan at any time. Changes take effect on your next billing cycle.

5. Content Ownership

All content created by AutoSocials for your business is yours. We do not retain ownership of the text, images, or other content published on your behalf.

We may use anonymised, aggregated data about service usage to improve our systems, but we will never share your specific content, brand information, or business data with third parties without your consent.

6. Platform Access

To use the Service, you must provide access to your social media accounts. You are responsible for maintaining valid credentials and permissions for connected platforms.

We are not responsible for changes to third party platform APIs, terms of service, or policies that may affect our ability to publish content on your behalf. We will notify you promptly if any platform access issues arise.

7. Acceptable Use

You agree not to use the Service to publish content that is unlawful, defamatory, fraudulent, harassing, discriminatory, or that infringes on any third party intellectual property rights.

We reserve the right to refuse to publish content or to terminate accounts that violate these terms.

8. Limitation of Liability

To the maximum extent permitted by law, AutoSocials shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities.

Our total liability for any claim related to the Service shall not exceed the amount paid by you for the Service in the three months preceding the claim.

9. AI Generated Content

Content created by AutoSocials is generated using artificial intelligence based on the brand profile and information you provide. While we strive for accuracy and quality, AI generated content may occasionally contain errors or inaccuracies.

You may review all content through your portal and request changes at any time. We recommend reviewing published content periodically, particularly in the early stages of the service.

10. Privacy

Your privacy is important to us. Please refer to our Privacy Policy for information about how we collect, use, and protect your data.

11. Changes to Terms

We may update these Terms from time to time. We will notify you of material changes via email or through the portal. Continued use of the Service after changes constitutes acceptance of the updated Terms.

12. Governing Law

These Terms are governed by the laws of South Australia and the Commonwealth of Australia. Any disputes shall be subject to the exclusive jurisdiction of the courts of South Australia.

13. Contact

If you have questions about these Terms, please contact us at hello@autosocials.com.au.