Terms of Service

Last updated 22 June 2026

These terms apply when you use the AutoSocials website and when you engage AutoSocials Pty Ltd (ACN 697 536 780) for services. By using the site or engaging us, you agree to these terms. Where we give you a separate proposal or service agreement, that document applies together with these terms, and if there is any conflict the proposal or service agreement prevails.

Our services

AutoSocials is a creative digital marketing studio offering brand and strategy, social media management, website design and development, SEO and content, and paid advertising. The scope, deliverables, timeframes and fees for any work are set out in the proposal or service agreement we provide and you accept.

Quotes and proposals

Quotes and proposals are valid for the period stated in them, or 30 days if no period is stated. Work begins once you accept a proposal and pay any required deposit.

Fees and payment

• Fees, billing frequency and payment terms are set out in your proposal or invoice. Prices are in Australian dollars and, where applicable, include GST.
• Ongoing services may have a minimum commitment period, which will be stated in your proposal.
• Invoices are payable by the due date shown. We may pause services, publishing and access if an account is overdue, without liability for any resulting interruption.

Your responsibilities

• Provide the information, access, approvals and materials we need, in good time.
• Ensure any materials you supply, such as logos, images, text and data, are accurate and do not infringe the rights of any other person.
• Hold the necessary rights and consents for any personal information you ask us to use, including for advertising and audience targeting.

Intellectual property

Each party keeps ownership of the intellectual property it owned before the engagement. Once a project is paid in full, the final deliverables we create specifically for you are yours to use for your business. We keep ownership of our own underlying tools, systems, processes, know how and any templates or components we reuse across clients, and we grant you a licence to use those only as part of the deliverables. Unless you ask us in writing not to, we may display work we have produced for you in our portfolio and marketing.

Third party platforms and services

Our work often involves platforms and services we do not control, including Facebook, Instagram, LinkedIn, Google and others. We are not responsible for changes those platforms make to their features, pricing, policies or availability, for the approval or rejection of accounts or ads, or for any action they take. Any third party fees, such as ad spend, are your responsibility unless your proposal says otherwise.

Results

We bring genuine skill and care to our work, but marketing outcomes depend on many factors beyond our control. We do not guarantee any specific result, ranking, reach, lead volume or revenue.

Confidentiality

Each party will keep the other party's confidential information confidential and use it only for the purpose of the engagement.

Australian Consumer Law

Nothing in these terms excludes, restricts or modifies any consumer guarantee, right or remedy you have under the Australian Consumer Law or any other law that cannot be excluded.

Limitation of liability

To the extent permitted by law, we are not liable for any indirect, special or consequential loss, or for loss of profit, revenue, data or goodwill. Where our liability cannot be excluded but can be limited, our liability for services is limited, at our option, to supplying the services again or paying the cost of having them supplied again. To the extent permitted by law, our total liability to you is limited to the fees you paid us in the three months before the event giving rise to the claim.

Cancellation and termination

Either party may end an ongoing engagement by giving the notice stated in your proposal. Fees for work completed up to the end of the notice period remain payable. We may suspend or end an engagement if you breach these terms and do not fix the breach within a reasonable time.

Changes to these terms

We may update these terms from time to time. The current version will always be on this page with the date it was last updated. Continuing to use the site or our services means you accept the current terms.

Governing law

These terms are governed by the laws of Queensland, Australia, and the courts of Queensland have jurisdiction.

Contact us

AutoSocials Pty Ltd, Gold Coast, Queensland, Australia. Email hello@autosocialsai.com.